FAQ's

   

What is Vehicle Tracking System?

All Devices

Vehicle Tracking system is a typical combination of the hardware and software which enables the user to know each and every activity and the movement information, at any point of time, from anywhere and by any authorized users.

What is GPS?

All Devices

GPS stands for the Global Positioning System. It refers to a coordination of satellites and receivers that permit inhabitants and devices to identify their accurate location on the earth.

What is GPRS?

All Devices

GPRS stands for General Packet Radio Service. It is a new non-voice value added service that allocates Mobile Phones to be used for transmitting and receiving data over an Internet Protocol (IP) based network. GPRS as such is data possessor that facilitates wireless admittance to data networks like the Internet, enabling users to access E-mail and other Internet applications using Mobile Phones.

What is GSM?

All Devices

GSM, which stands for Global System for Mobile communications, sovereignty as the world’s most extensively used cell phone technology. Cell phones use a cell phone service provider’s GSM network by probing for cell phone towers in the adjoining area.

How long does it take to install the unit in the vehicle?

All Devices

15 minutes

How is the vehicle device powered?

All Devices

The vehicle device is powered by the vehicle's 12-volt or 24-volt battery. It also has it's own built-in backup battery in case it does not receive power from the vehicle battery for some reason. The backup battery lasts for 10 hours.

What if somebody tampers with the vehicle device?

All Devices

The vehicle device has functions to alert you of such situations. If vehicle battery power is diconnected, it will send you a SMS alert (charges applicable). If it does not receive GPS data, it will send you a SMS alert. Finally, if our Application Server does not receive data from the vehicle device, we alert you about this

Is there a warranty for the vehicle device?

All Devices

Yes, there is a one year warranty on the vehicle device. However, incase the vehicle device is tampered with or reinstalled without the services of our trained personnel, the warranty will cease to be valid.

How do I see the location of my vehicle?

All Devices

No software is required to be downloaded or installed for this. All you need is an Internet connection and a PC. You will login to our web application using the Internet browser from any PC to see the vehicle location on a digital map. The web application is extremely user friendly and will have you up-andrunning within minutes. Additionally, you can request for the location of your vehicle by sending an SMS with the registration number of your vehicle to our number and in a return message, we send you the location. Further, you can also view the location of your vehicle on a map on your GPRS enabled mobile phone.

What is Geo Fence?

All Devices

A Geo fence is a virtual boundary defined around a location or area on the Earth's surface. The existing location of an asset (characteristically acquired using GPS) is evaluated with the boundary and an alert triggered on entry or exit. A Geo fence may be a simple circle defined by a centre coordinate and radius, or a more complex shape defined by vertices of a polygon or a series of circular arcs.